General Conditions of Sale – YOUR THERAPY DOCTOR LLC

Article 1: Scope of Application

These General Conditions of Sale apply to all transactions carried out through the websites, digital platforms, and sales pages managed by YOUR THERAPY DOCTOR LLC. Any individual or legal entity placing an order via our secure payment platform is considered a “Client” and is deemed to have accepted these conditions without reservation.

Article 1a: Age Limit

Access and purchases are restricted based on age:

Clients must be at least 16 years old to purchase physical or digital products.
Clients must be at least 18 years old to purchase services such as therapy-related coaching, consultations, online trainings, workshops, and seminars.

YOUR THERAPY DOCTOR LLC does not knowingly collect or process personal information from individuals who do not meet the age requirements. If we become aware that a Client has violated these criteria, their access will be revoked, any applicable payments will be refunded, and the return of physical goods will be requested.

Article 2: Orders

Placing an order on any website or platform operated by YOUR THERAPY DOCTOR LLC implies full and unreserved acceptance of these Terms and Conditions. Orders are considered final once payment is successfully processed.

Article 3: Prices

All prices are listed in U.S. Dollars (USD) and include any applicable taxes, unless otherwise stated. Shipping fees (where applicable) are calculated separately and shown at checkout. Prices are subject to change at any time, but the price confirmed at the time of purchase will be honored.

Article 4: Payment

Payment is required in full at the time of the order. We accept major credit and debit cards via our secure payment processor, Stripe. All payment transactions are encrypted and processed in accordance with the highest industry security standards.

Please note:

Cards issued outside the U.S. must be internationally recognized (e.g., Visa or Mastercard).
American Express is not accepted at this time.
YOUR THERAPY DOCTOR LLC is not responsible for any payment processing errors caused by Stripe or the Client’s banking institution.

Article 5: Delivery

Digital products are typically delivered via email or secure dashboard access within 24 hours of purchase.
Physical products are shipped to the address provided by the Client during checkout. The Client is responsible for ensuring the accuracy of all address details. Risk of loss or damage transfers to the Client upon shipment.
In the case of lost or delayed shipments, YOUR THERAPY DOCTOR LLC will assist in resolving the issue or issue a refund, depending on the circumstances and applicable policy.

Article 6: Refunds and Cancellations

Refunds are available under the following conditions:

Digital Products: Due to the nature of downloadable content, refunds will only be granted if access is not delivered or the product is defective.
Services (e.g., coaching, consultations): Appointments must be canceled or rescheduled at least 72 hours in advance. No-shows or late cancellations are non-refundable.
Trainings & Workshops: Partial refunds are available if canceled 14 days prior to the event. After this period, credit or session transfer may be offered.
Physical Products: Returns accepted within 14 days of delivery if unused, unopened, and in resalable condition. Return shipping is at the Client’s expense.

Contact support@yourtherapydoctor.com to initiate a refund or cancellation request. Include your order number and reason for the request.

Article 7: Protection of Personal Data

We collect and process personal data only to fulfill orders, provide services, and send relevant communications. Information is handled securely, and we comply with applicable U.S. data privacy laws.

Clients may opt out of email communications at any time by using the unsubscribe link in our emails. We never sell or share your personal information with third parties unless legally required.

Article 8: Intellectual Property

All content, including trainings, videos, course materials, worksheets, designs, and downloads provided by YOUR THERAPY DOCTOR LLC are the intellectual property of the company and protected under copyright law. Unauthorized use, duplication, or distribution is strictly prohibited.

Article 9: Limitation of Liability

YOUR THERAPY DOCTOR LLC is not liable for any direct or indirect damages resulting from the use or inability to use its products or services. While all content is created with care, no guarantee is made regarding specific results or outcomes.

Article 10: Applicable Law

These terms are governed by the laws of the State of [Your State], United States. Any dispute will be handled in the appropriate jurisdiction within the United States.

Article 11: Disclaimer

The services and content offered by YOUR THERAPY DOCTOR LLC are not a substitute for licensed medical, psychological, or psychiatric care. While our offerings may support mental wellness, they are not intended to diagnose, treat, cure, or prevent any medical or psychological condition.

By purchasing and participating in our services or accessing our content, you agree that:

You are responsible for your own mental health decisions.
No therapeutic relationship is established through the purchase of products or attendance at trainings unless explicitly stated in a signed client agreement.
Always consult a licensed medical or mental health provider for treatment of any health condition.

If you are in crisis, please contact emergency services or reach out to a 24/7 mental health crisis line such as:

National Suicide & Crisis Lifeline: 988 (U.S.)
Crisis Text Line: Text HOME to 741741

Article 12: Privacy Policy

YOUR THERAPY DOCTOR LLC is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information.

Information Collected:

Contact details (e.g., name, email, address) provided at checkout or registration
Purchase history and payment details (processed securely via Stripe)
Optional survey or feedback responses
Website usage data (cookies and analytics)

Use of Information:

Fulfill orders and deliver services
Respond to customer support requests
Send newsletters, updates, and promotions (with opt-out options)
Improve our website, services, and user experience

Data Security:
We implement industry-standard security practices, including SSL encryption, secure storage, and access controls to protect your information.

Your Rights:
You have the right to:

Access, update, or delete your data
Withdraw consent for email communications
Request a copy of the data we hold about you

To make any request regarding your data, email: support@yourtherapydoctor.com

Article 13: Company Information

YOUR THERAPY DOCTOR LLC
Mailing Address:14201 Laurel Park Drive, Suite 221, Laurel, Maryland 20707
Email: support@yourtherapydoctor.com
Website: www.yourtherapydoctor.com
Business Registration: W24939415